1. No Right of Withdrawal

Per EU and German law (§ 356 Abs. 5 BGB, Art. 246a EGBGB), there is no right of withdrawal for digital products (e.g., themes) once the download or use begins, provided you explicitly agreed to waive this right at purchase.

2. Refunds for Technical Issues

If you encounter technical issues with the Alpha Child Theme, contact our support at contact@my-digital-journey.com within 14 days of purchase. We’ll offer a refund or replacement if the issue cannot be resolved and is due to the product.

3. Refund Conditions

Refunds are granted if:

• The product is defective and cannot be fixed by support.
• You contact us within 14 days with proof of the issue (e.g., error messages).

4. Non-Refundable Cases

No refunds for:

• Change of mind or unmet expectations without technical issues.
• Use of the product on incompatible platforms/plugins not specified in the description.

5. Contact Us

For refund requests or support:
contact@my-digital-journey.com

We’ll respond within 48 hours.

6. Legal Note

This policy complies with EU and German regulations and does not affect your statutory rights.